How to prevent the error message MEASUREMENT TIMEOUT?

Cause Solution
The cooling limit in the temperature menu (COOL) is too high. Lower the cooling limit gradually by steps of 0.5 °C to accelerate the cooling process. Please be aware that after the settings have been changed, a new calibration is required.
The cooling device is defective. Check the cooling capacity of the device according to the KNAUER user manual. If the cooling device fails the test, please contact our customer support.
The thermistor is scratched or broken. Please contact our customer support for a replacement.
The ventilation slots are blocked, impeding optimal cooling. Please ensure unhindered ventilation by keeping the slots free.
The initial sample temperature is too high, causing prolonged cooling. Please use samples with a temperature ideally not higher than room temperature.











We separate molecules and unite people.

Based in Berlin, KNAUER has been serving the sciences since 1962. We develop and manufacture scientific instruments of superior quality for liquid chromatography systems and components, including:

Analytical HPLC / UHPLC
Preparative HPLC
Fast protein liquid chromatography (FPLC)
Multi-Column Chromatography / SMB

We are an established partner in science. Today and in the future.​​​​​​

Do you need more information?

Please contact us!

Follow us