Why is the K-7400S/K-7400 not recognized by the EuroOsmo 7400 software?

Before the EuroOsmo 7400 software is started the freezing point osmometer has to be switched on and connected via RS232 cable to the computer. Please then change the OUTPUT from PRINTER to PC in the settings menu of the osmometer. When the software is started the corresponding COM-Port, to which the osmometer is connected, has to be selected. After a restart of the software the osmometer is recognized properly.

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