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The arm of my Foxy fraction collector R1 starts shaking after getting to the front row. What can I do?

This error can occur after a firmware update or if the calibration of the arm has not been performed successfully. Also, the error can be observed only when the foxy fraction collector is controlled via display: the arm does not stop after moving to a position at the front row, but makes jerky movements.

In this case, please go from the main menu to the calibration icon and press many times the upper arrow till the arm stops to move. Reboot now the fraction collector. If the fraction collector now behaves normally, a new calibration can now be done: please follow the relative instruction in the user manual.

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Based in Berlin, KNAUER is a medium-sized company that has been serving the sciences since 1962. We are a developer and manufacturer of scientific instruments of superior quality for liquid chromatography (LC), liquid dosing and other laboratory tasks. The product range includes systems, engineering solutions and components for:

Analytical HPLC / UHPLC
Preparative HPLC
Fast protein liquid chromatography (FPLC)
Multi-column Chromatography / SMB
High-pressure dosing solutions
Lipid nanoparticle (LNP) production and research
Osmometry

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