I have an out-of-the-box failure. What can I do?

If you receive a KNAUER product and observe a failure, please report this immediately to KNAUER customer support (support@knauer.net), providing at best a description of the failure, the details of the order and photos of both affected part and its package. Please note that you have to inspect the goods delivered immediately and shall immediately give written notification of any defects to KNAUER customer support within 10 working days after delivery at the very latest.

We separate molecules and unite people.

Based in Berlin, KNAUER has been serving the sciences since 1962. We develop and manufacture scientific instruments of superior quality for liquid chromatography systems and components, including:

Analytical HPLC / UHPLC
Preparative HPLC
Fast protein liquid chromatography (FPLC)
Multi-Column Chromatography / SMB

We are an established partner in science. Today and in the future.​​​​​​

Do you need more information?

Please contact us!

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