General Course Information

Cancellation Policy

If you need to cancel your registration, the following fees will apply:

• 30 to 21 days before the start of the course: 50% of tuition fee

• 20 to 8 days before the start of the course: 80% of tuition fee

• 7 days or less before the start of the course: 100% of tuition fee

If you are unable to attend after registering, you may send a colleague in your place or attend another course at no additional cost. KNAUER reserves the right to change course material, substitute speakers, or cancel the course. In the event of a cancellation, registrants will be notified as soon as possible, but no later than 30 days prior to the start of the course, and will receive a full refund of the tuition fees. KNAUER will not be responsible for any airfare penalties or other costs incurred as a result of course cancellation.

Course Certificate

Upon completion of the course, each participant will receive a course certificate that includes the course name and date.

Course Evaluation

At the end of each course, you will be asked to complete a course evaluation form. We value your opinion of the course, instructors, materials and presentations and use this feedback to continually improve the courses and their content.

Travel and Hotel Costs

Travel and hotel costs are not included in the course price.

Language

Standard courses are held in German and English upon request. Customized courses can be held in other languages. Please contact the KNAUER Academy for more information.

Schedule

All courses take place from 9:00 a.m. to 5:00 p.m.

Lunches

All lunches are included in the course price.

Material

Each course participant will receive the lectures and other relevant material in a binder.

Safety Requirements

Each course participant who enters our laboratories for the practical sessions must meet certain safety requirements. Please notice that open-toed shoes are not allowed in the lab. Mandatory protective clothing and safety equipment will be provided.