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Why my instruments are not working anymore, if my OpenLAB EE workstation computer is integrated in the company's network?

OLEE AIC registration

OLEE AIC registration

In OpenLAB CDS EZChrom Edition an instrument is linked to the computer name of the AIC (Agilent Instrument Controller). For workstations, the instrument controller name will be filled automatically, if an instrument is created and cannot be changed later on. If the computer name is changed, the instrument will not work anymore, because the software cannot connect to the mentioned computer. When the OpenLAB EE computer is integrated into a company's network, normally the administrator will change the computer name. Finally, existing instruments cannot be used with the renamed computer.

Two steps need to be followed to make OpenLAB EE running again:

1. The computer must be registered in the software with its new name. Open the "AIC and Driver Install Tool" from Start > programs > Agilent Technologies > OpenLAB CDS EZChrom Edition. Run the registration from tabs "AIC" and "Global".

2. Create a new instrument; the correct instrument controller name will be added automatically.

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Based in Berlin, KNAUER has been serving the sciences since 1962. We develop and manufacture scientific instruments of superior quality for liquid chromatography systems and components, including:

Analytical HPLC / UHPLC
Preparative HPLC
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Osmometry

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