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I have contacted KNAUER customer support and my device is broken. How can I get it repaired?

If you have contacted KNAUER customer support and we confirmed you that the device is to be repaired, we will send you an appropriate RMA number. Please fill up the service request report, pack it together with the device and send it to KNAUER. The address is already inside the document.

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We separate molecules and unite people.

Based in Berlin, KNAUER has been serving the sciences since 1962. We develop and manufacture scientific instruments of superior quality for liquid chromatography systems and components, including:

Analytical HPLC / UHPLC
Preparative HPLC
Fast protein liquid chromatography (FPLC)
Multi-Column Chromatography / SMB
Osmometry

We are an established partner in science. Today and in the future.​​​​​​

Do you need more information?

Please contact us!

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