Quality Management System and Policy
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It is our company policy to deliver high quality products. Our goal is to meet our customer's demands and expectations. As a commercial company in a competitive market it is required of us to daily demonstrate the highest quality in our products. Therefore, we can only be successful if all of our employees contribute to raising the competence, economic efficiency, and quality of our products and in our company. Striving toward the highest efficiency is of particular importance. For these reasons, improving the quality is not the concern of only one specific department at KNAUER, but rather a part of each and every employee and department. According to the requirements of the integrated DIN EN ISO 9001, it is proven that we manufacture the best possible quality products everyday. The quality system and work procedures are described in our quality manual. The manual is constantly refined and kept up-to-date. All of the employees at KNAUER are well informed with all quality management procedures and changes, thus, enabling all demands to be optimally fulfilled. Continuous improvement is a principle that is reflected in the goals of a company. Our employees actively took part in 1995 and 1996 in initiating our quality management system and are highly committed to keeping it current. |

